Product support
For installation, exports, writing tools, or unexpected behaviour, tell us your HexaQuill version, Windows version, what you expected, and what happened.
Account help
Contact us if you cannot access your account, need help understanding the Free plan, or have a question about the future Microsoft Store release.
Privacy requests
Use the support address to request account deletion or exercise a privacy right. We may ask for limited information needed to verify that the account belongs to you.
Read the HexaQuill Privacy Policy for full details.
Join the community
For release discussion, feedback, and conversations with other writers, join the official HexaQuill Discord server.
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- Never send passwords, authentication codes, API keys, or payment-card details.
- Only attach manuscript content when you choose to and it is necessary to explain the issue.
- Include screenshots when they make a visual problem easier to understand.
